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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Grace Black

Grace Black

July 28, 2025

5  out of  5
rating by Grace Black
"The team at Michelle Raber is responsive, friendly, and helpful. They made the process easier."
We responded:
"Thank you so much, Grace, for your kind words! We’re thrilled to hear that you found our team responsive, friendly, and helpful. Making the process easier for our clients is always our top priority. We appreciate you taking the time to share your experience and look forward to assisting you in the future!"
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Jessie Hinds

July 28, 2025

5  out of  5
rating by Jessie Hinds
"The entire staff is absolutely outstanding. I sent two separate questions to them over the weekend and I already(Monday morning) heard back from them with thorough explanations. They take their time explaining things, they provide numbers and always put my mind at ease. They are the best and have my highest recommendation!"
We responded:
"Thanks Jessie- so glad Roland could help you same day and keep insurance easy!"
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Darlene Sprague

July 28, 2025

5  out of  5
rating by Darlene Sprague
"Super friendly and helpful no matter what silly questions I ask!"
We responded:
"Thank you so much for your wonderful review, Darlene! We’re so glad to hear that you felt comfortable asking questions and found our team friendly and helpful. Your feedback means a lot to us. We’re always here to help, no matter what you need!"
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Janet Peters

July 25, 2025

5  out of  5
rating by Janet Peters
"State Farm in Scarborough Maine is always on top of their game, answering their phones and getting things done asap! I appreciate you! I would recommend anyone who wants an agent who picks up their phone! Thank you!"
We responded:
"Janet, thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. Our team is committed to providing prompt and helpful service, and it’s wonderful to know that it makes a difference for you. If you ever need anything, we’re just a phone call away. Thanks again for choosing State Farm in Scarborough!"
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Y Ng

July 23, 2025

5  out of  5
rating by Y Ng
"What a pleasant surprise when I received a hand picked by Michelle Raber a care package of Maine made treats from the Old Port Candy Company, highlighting blueberries and fudge! I am new to the Portland area and both Katie (Account Representative) and Michelle have made me feel welcomed. They go out of their way to answer questions unrelated to insurance and discuss all topics. State Farm has been my insurance company ever since I began driving as a teenager. Thank you to Michelle and Katie!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed your Maine-made treats from Old Port Candy Company. Michelle and Katie are dedicated to making sure each of our customers feels welcomed and supported, both with their insurance needs and beyond. We’re grateful to have you as part of the State Farm family here in Portland, and we look forward to continuing to serve you. Please don’t hesitate to reach out if you need anything!"
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Al Ballesteros

July 22, 2025

5  out of  5
rating by Al Ballesteros
"Jenn at State Farm in Scarborough is a great professional. Makes your process go flawlessly and she’s really nice. The best combination when dealing with your case. Thanks wholeheartedly."
We responded:
"Al, thank you so much for your kind words and wonderful review! We’re thrilled to hear that Jenn provided you with such a positive experience. Our team takes great pride in making every process smooth and stress-free, and it’s fantastic to know Jenn made a difference for you. If you ever need anything in the future, please don’t hesitate to reach out. We truly appreciate your trust in our office!"
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Jeffrey Leyden

July 16, 2025

5  out of  5
rating by Jeffrey Leyden
"Always great service. Super responsive and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Pam Zorda

July 12, 2025

5  out of  5
rating by Pam Zorda
"I have been with Michelle Raber , State Farm and her team for several years. The service is impeccable and each and every member of that team is always professional, courteous and goes the extra mile to help and ensure my needs are met. Thank you all for your service."
We responded:
"Thanks Pam - we really appreciate your business and trust!"
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Susan Belanger

July 12, 2025

5  out of  5
rating by Susan Belanger
"I have been a customer of Michelle Raber's State Farm in Scarborough for about 5 years. Today I called to have a few questions answered and get a copy of a document I misplaced. I was treated with kindness and knowledge by Roland DuBois, who efficiently took care of all of my needs, with patience and courtesy. It was so nice to be treated like a valued customer, which unfortunately is rare these days. This agency makes customer service a priority , as I have always had a good experience, no matter which member of their team is assisting me. Thank you Roland for being pleasant , efficient and professional. They are fortunate to have you on their team and I will be sure to recommend you to others."
We responded:
"Susan, thank you so much for your thoughtful and detailed review! We are truly grateful to have you as a loyal customer for the past five years. It’s wonderful to hear that Roland was able to assist you with the kindness, patience, and professionalism we strive for at Michelle Raber's State Farm. Your recognition of our team’s commitment to exceptional service means a great deal to us, and we’re thrilled to know that your experiences with any of our staff have been positive. We will be sure to pass along your kind words to Roland—he is indeed a valued member of our team. Your recommendation is the highest compliment we could receive, and we look forward to continuing to serve you in the years to come. Thank you again for taking the time to share your experience!"
Profile photo of Susan Belanger

Susan Belanger

July 12, 2025

5  out of  5
rating by Susan Belanger
"I have been a customer of Michelle Raber's State Farm in Scarborough for about 5 years. Today I called to have a few questions answered and get a copy of a document I misplaced. I was treated with kindness and knowledge by Roland DuBois, who efficiently took care of all of my needs, with patience and courtesy. It was so nice to be treated like a valued customer, which unfortunately is rare these days. This agency makes customer service a priority , as I have always had a good experience, no matter which member of their team is assisting me. Thank you Roland for being pleasant , efficient and professional. They are fortunate to have you on their team and I will be sure to recommend you to others."
We responded:
"Susan, thank you so much for your thoughtful and detailed review! We are truly grateful to have you as a loyal customer for the past five years. It’s wonderful to hear that Roland was able to assist you with the kindness, patience, and professionalism we strive for at Michelle Raber's State Farm. Your recognition of our team’s commitment to exceptional service means a great deal to us, and we’re thrilled to know that your experiences with any of our staff have been positive. We will be sure to pass along your kind words to Roland—he is indeed a valued member of our team. Your recommendation is the highest compliment we could receive, and we look forward to continuing to serve you in the years to come. Thank you again for taking the time to share your experience!"
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Melissa Kelley

July 2, 2025

5  out of  5
rating by Melissa Kelley
"This insurance company is great. Needed boat insurance quickly and Michelle was able to meet all my needs that same day. Very professional and well recommended. Thank you! Colin"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Michelle was able to assist you quickly and professionally with your boat insurance needs. Your recommendation means a lot to us, and we’re always here to help whenever you need us. Safe boating and thank you for choosing our agency!"
Profile photo of Lauren Donovan

Lauren Donovan

July 1, 2025

5  out of  5
rating by Lauren Donovan
"I recently moved to Maine from out of state, where my insurance rates were insanely high. Jennifer was extremely helpful and accommodating as I told her exactly what I was looking for. She was able to provide me with an excellent rate in a matter of minutes. Exceptional customer service from the Michelle Raber State Farm Agency - Jenn is the reason I am still a State Farm member today - going on 10 years strong!"
We responded:
"Thank you so much for your wonderful review and for trusting us with your insurance needs, especially during your move to Maine! We’re thrilled to hear that Jenn provided you with exceptional service and helped you find the right coverage at a great rate. We truly appreciate your loyalty over the past 10 years and are grateful to have you as part of the Michelle Raber State Farm family. Welcome to Maine!"
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Lilo Libby

June 28, 2025

5  out of  5
rating by Lilo Libby
"Michelle and her team are very knowledgeable, prompt and easy to work with."
We responded:
"Thank you Lilo! We appreciate you! "
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Adam Deveau

June 19, 2025

5  out of  5
rating by Adam Deveau
"I have been a customer of Michelle Raber State Farm for 23 years. As long as Michelle is in business I will continue to be a customer. Every time I’ve needed them it has been a painless process and they’ve gone out of their way to help me. The rates are excellent, service is excellent, I have nothing but good things to say."
We responded:
"Thank you, Adam! It has been a pleasure working with you all these years and we look forward to many more! "
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Janice Garber

June 17, 2025

5  out of  5
rating by Janice Garber
"Since I started doing business with Michelle Raber State Farm several years ago I have always received prompt, friendly, accurate and efficient service. Highly recommend this agent!"
We responded:
"Thank you, Janice! We appreciate you! "
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Steve Sponseller

June 8, 2025

5  out of  5
rating by Steve Sponseller
"Recently brought on a new driver in the family and figured it would be a good time to shop around for other options after having been with same provider for years (decades, actually). What a pleasant change working with this local and responsive team (specifically Jennifer Townsend and Katie Hodgkin)!"
We responded:
"Thanks Steve! We appreciate your 5 Star review!"
Profile photo of Mark Granzier

Mark Granzier

June 6, 2025

5  out of  5
rating by Mark Granzier
"We had to make a change on our auto coverage and Roland managed the process for us quickly and efficiently."
We responded:
"Thank you, Mark! We do our best to make any insurance adjustments an easy process for our customers! "
Profile photo of Ac Facinelli

Ac Facinelli

June 6, 2025

5  out of  5
rating by Ac Facinelli
"Ive had many insurance agencies with over two decades of having a license. The Scarborough office feels like a family environment while having the corporate backing to offer better pricing. Even if you have state farm already I recommend switching to this office."
We responded:
"We pride ourselves on being good neighbors to all of our customers! You are family to us! "
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John Powers

June 5, 2025

5  out of  5
rating by John Powers
"Awesome fast professional. Thanks Gals."
We responded:
"Thanks John - we appreciate it!"
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Travis

June 4, 2025

5  out of  5
rating by Travis
"Always on point! They insure my business. Always courteous, and professional, the staff treats you like family. Huge shout out and thank you to Katie H. and the rest of the crew in Scarborough!! You Rock! Moonglow Munchies LLC"
We responded:
"Thanks Travis - we love supporting local business and appreciate your trust in us!"
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Frederick Strauss

June 2, 2025

5  out of  5
rating by Frederick Strauss
"Michelle Raber's State Farm office (they are the best) made it so easy to switch my insurance onto my new car purchase.... One five minute phone call and bingo - My new vehicle was insured.... Thank you Roland Dubois for your help... It is so nice to deal with professionals... Keep up the good work!!! Thank you again - Fred Strauss"
We responded:
"Thanks Fred - enjoy your new car and glad we could make the process easy!"
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Your Own True Nature

May 29, 2025

5  out of  5
rating by Your Own True Nature
"Ask for Katie. I cut my insurance in half, she,'s fun to work with and it makes my day when she answers the phone saying "Hi" and my first name."
We responded:
"So glad you enjoyed working with Katie - we love having her on our team!"
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Peter Hansen

May 28, 2025

5  out of  5
rating by Peter Hansen
"Very friendly and always helpful!!"
We responded:
"Thanks Peter - we enjoy working with you!"
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Wayne Elliott

May 28, 2025

5  out of  5
rating by Wayne Elliott
"Roland was very helpful in explaining the details of my call."
We responded:
"Thanks Wayne! We appreciate your business and compliments to our team! "
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Tommy McAvoy

May 22, 2025

5  out of  5
rating by Tommy McAvoy
"Enjoy the lunch fellas 🤠"
We responded:
"Thanks Tommy - the team appreciates you taking the time to rate our office and we had a fun office lunch on Friday to celebrate a good week!"