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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Syska

November 18, 2025

5  out of  5
rating by Andrew Syska
"Been with them for years, always easy to work with and quick to respond to any questions or issues!"
We responded:
"Andrew, thank you so much for your continued trust and kind words! We’re delighted to hear that you’ve had a positive experience with us over the years. Providing quick and easy support is very important to us, and we look forward to continuing to work with you!"
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Richard Lemieux

November 17, 2025

5  out of  5
rating by Richard Lemieux
"Michelle Raber's office is excellent !! The staff are always responsive and they provide first class professional service."
We responded:
"Richard, thank you for your wonderful feedback! We're proud that Michelle Raber and our team consistently provide responsive, professional, and first-class service. We truly appreciate your support and look forward to continuing to serve you. "
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Jacob Terry

November 17, 2025

5  out of  5
rating by Jacob Terry
"Great customer service!"
We responded:
"Jacob, we’re delighted to hear you enjoyed our customer service! We appreciate your support and look forward to assisting you again."
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Susan McCuller

November 15, 2025

5  out of  5
rating by Susan McCuller
"Great attention to clients. I've been a client for almost 20 years!!! They are so helpful. I've been very pleased."
We responded:
"Susan, thank you for your incredible loyalty over the past 20 years! We truly appreciate your continued trust and are so glad to hear that our team has been helpful and attentive throughout the years. It’s a pleasure to serve you, and we look forward to many more years together!"
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dillan libby

November 15, 2025

5  out of  5
rating by dillan libby
"I had Katie Hodgkin help me with an auto insurance quote. She was very patient and knowledgeable. I would definitely recommend anyone to use this company. Thanks for your help Katie."
We responded:
"Dillan, thank you for your kind words! We’re glad to hear that Katie was patient and knowledgeable in assisting you with your auto insurance quote. We truly appreciate your recommendation and look forward to helping you or anyone you refer in the future. Thanks again for choosing us!"
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Scythian Kitchen

November 10, 2025

5  out of  5
rating by Scythian Kitchen
"Michelle and her team are fantastic! They have helped me deal with auto insurance with ease and assisted in navigating the treacherous waters of an accident. I cannot say enough good things about the service and attention I receive from them."
We responded:
"Thank you for your wonderful feedback! We’re so glad Michelle and the team could provide you with support and guidance during such a challenging time. It means a lot to hear that our service and attention have made a positive difference for you. We're always here to help whenever you need us!"
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Chelsea Mancini

November 10, 2025

5  out of  5
rating by Chelsea Mancini
"The staff is always so helpful and quick to respond. They’re very personable and willing to work with me to figure out exactly what I need. I’ve been with them for over 10 years and wouldn’t change a thing!"
We responded:
"Thanks Chelsea! Happy to help anytime!"
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Diane Danis

November 8, 2025

5  out of  5
rating by Diane Danis
"Michelle and Jenn are the best. They are the only ones who would talk to me after a home owners policy cancellation that was an error. I got more coverage and cheaper Auto policy too. I highly recommend them! Thank you for all your help."
We responded:
"Diane, we really appreciate you taking the time to share your experience! We're thrilled to hear that Michelle and Jenn were able to assist you and resolve the issue with your homeowner’s policy. It's great that we could also help you find better coverage and savings on your auto policy. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
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Anna McDermott

November 4, 2025

5  out of  5
rating by Anna McDermott
"Katie was so helpful! She provided me with car and umbrella coverage that was far less expensive than the quotes I'd been getting, all during a very chaotic and stressful time in my life, so it was very appreciated."
We responded:
"Anna, we’re so glad to hear that Katie was able to assist you with car and umbrella coverage that met your needs and budget, especially during such a stressful time. Your feedback means a lot to us, and we’re always here to support you whenever you need. Thanks for choosing our Scarborough office!"
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Shane Phalen

November 3, 2025

5  out of  5
rating by Shane Phalen
"Prompt response upon behalf a common customer."
We responded:
"Shane, thank you for your feedback! We’re happy to hear you had a great experience. If you need anything else, feel free to reach out. We appreciate your support! "
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LBSS

October 30, 2025

5  out of  5
rating by LBSS
"For some 25+ years, Michelle and her colleagues have been a delight to work with. We've never asked for assistance that hasn't been promptly and freely given. They've dealt with our problems and followed up to make sure we had no further questions. Comforting to have competence and professionalism in a world in which it is becoming increasingly unusual to find either of these characteristics!"
We responded:
"Thank you so much for your kind and thoughtful words! We are truly honored to have had the opportunity to work with you for over 25 years. Providing prompt, professional, and compassionate service is at the heart of what Michelle and our entire team strive for every day. Your trust and continued support mean the world to us, and we’re grateful to be a reliable resource for you. Please don’t hesitate to reach out whenever you need us—we’re always here to help!"
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Dickie Donowitz

October 30, 2025

1  out of  5
rating by Dickie Donowitz
"Person that answers the phone couldn’t do any better on my rate I’ve been paying for almost a year now and was very misleading about your prices and was quick to poo poo other quotes I got. Told me my rate would go down but it hasn’t."
We responded:
"Thank you for your feedback. We are sorry to hear that you had a negative experience with State Farm. Each State Farm office is independently owned and operated, and we do not have a record of a customer with your name, as it appears here, in our office. That said, we welcome any feedback about your experience and would appreciate the opportunity to better understand your concerns. Please feel free to contact us directly at 883-0111 so we can assist you further."
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David Ouellet

October 30, 2025

5  out of  5
rating by David Ouellet
"Many thanks to Jenn for getting our property insured. With a lot of time and creativity, she finally was successful for us. We appreciate her diligence and tenacity on our behalf."
We responded:
"David, thank you so much for your kind words! We’re thrilled that Jenn was able to find the right solution for your property. Her dedication and creativity truly shine through, and we’re glad it made a difference for you. We appreciate your trust in us and look forward to assisting you with any future insurance needs!"
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Kyle Grono

October 22, 2025

5  out of  5
rating by Kyle Grono
"Brandon is it the Bees knees! Saving me time and Money! Highly recommend!!!!"
We responded:
"Kyle, we’re so glad to hear that Brandon could save you time and money! Your recommendation means a lot to us. If you ever need any assistance in the future, please don’t hesitate to reach out. Have a wonderful day!"
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John McAvoy

October 21, 2025

5  out of  5
rating by John McAvoy
"Great service! Glad I switched to State Farm!"
We responded:
"John, we really appreciate you taking the time to share your experience. It’s great to know you’re happy with our service and your decision to switch to State Farm. We're always here to help with anything you need!"
Profile photo of Andrea Tibbetts

Andrea Tibbetts

October 16, 2025

5  out of  5
rating by Andrea Tibbetts
"I recently purchased a new car and contacted (Michelle Raber-State Farm- to add it to my policy. The entire process was smooth, quick, and stress-free thanks to their outstanding customer service. I spoke with Roland DuBois, he was knowledgeable, courteous and amazing! He walked me through all the coverage options making sure I had exactly what I needed. Within minutes, everything was updated and I had my new insurance documents in hand. It's rare to find this level of efficiency and professionalism these days, and I truly appreciate this agency! I highly recommend [Michelle Raber/State Farm) if you're looking for great service and peace of mind!"
We responded:
"Andrea, thank you so much for your wonderful review! We’re thrilled to hear that Roland provided you with knowledgeable and courteous service, making your car insurance update quick and stress-free. At Michelle Raber-State Farm, we strive to ensure every customer feels confident and well-informed about their coverage. Your recommendation means a lot to us, and we’re always here to help with any of your insurance needs. Thanks again for choosing our agency!"
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Maria Jose quintero Lopez

October 13, 2025

5  out of  5
rating by Maria Jose quintero Lopez
"Very kind and clear and detailed in every aspect of my policy"
We responded:
"Maria, thank you so much for your kind words! We’re delighted to hear that you found our team clear, detailed, and caring throughout your policy process. Providing excellent service to our Scarborough community is very important to us. Please don’t hesitate to reach out if you need anything else!"
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Lucas Haskell

October 13, 2025

5  out of  5
rating by Lucas Haskell
"Absolutely amazing and efficient service over the phone!! I was personally speaking with Roland and he was a great problem solver and extremely professional. 10/10 would recommend!"
We responded:
"Lucas, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Roland provided you with amazing and efficient service. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Jessie Hinds

October 8, 2025

5  out of  5
rating by Jessie Hinds
"Michelle Raber and her staff are the most attentive and comprehensive group with whom I've ever worked. They are the best and continue to have my highest recommendation!"
We responded:
"Thanks Jessie- so glad Roland could help you same day and keep insurance easy!"
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fondation ibrahim

October 6, 2025

4  out of  5
rating by fondation ibrahim
"Good service and welcome in"
We responded:
"Ibrahim, thank you so much for your kind words! We're glad to hear you experienced good service and felt welcome at our Scarborough State Farm office. We appreciate your feedback and look forward to continuing to assist you with all your insurance needs. Please don’t hesitate to reach out anytime!"
Profile photo of Hannah Family

Hannah Family

October 6, 2025

5  out of  5
rating by Hannah Family
"Moved to Maine 6 years ago and Michelle and team have been taking care of us since. Auto, home, small business, etc they have been there for a lot!"
We responded:
"Thank you so much for your continued trust over the past six years! Michelle and the entire team are honored to be your go-to for all your insurance needs—from auto and home to your small business. We’re here to support you every step of the way and look forward to many more years of working together!"
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Kristin J

October 3, 2025

5  out of  5
rating by Kristin J
"MIchelle and her team are an absolute pleasure to work with. They are incredibly responsive and always willing, and happy, to help in any way possible."
We responded:
"Kristin, thank you so much for your kind words! Michelle and the entire team at our Scarborough office are thrilled to hear that you had such a positive experience. We’re committed to being responsive and helpful every step of the way, and your feedback means a lot to us. Please don’t hesitate to reach out if you need anything in the future!"
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Ryan Towle

September 30, 2025

5  out of  5
rating by Ryan Towle
"Easy to work with. Set up our homeowner’s insurance in minutes, checked up for closing date, and made sure we were covered for everything we needed. Thanks again!!!"
We responded:
"Ryan, thank you so much for your kind words! We’re delighted to hear that the process was smooth and that you felt well covered for your closing. It was a pleasure working with you, and please don’t hesitate to reach out if you need anything else in the future!"
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diane zavotsky

September 29, 2025

5  out of  5
rating by diane zavotsky
"Informative and helpful discussion about Medicare products and Medicare supplement options"
We responded:
"Diane, thank you so much for your kind words! We’re glad to hear that our team was able to provide you with informative and helpful guidance about Medicare products and options. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
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Heather Greenlaw

September 29, 2025

5  out of  5
rating by Heather Greenlaw
"I needed house insurance for my new home and Katie at Michelle Rabers office was so kind and helpful. Very quick to respond and if she didn't have an answer she found it quickly and got right back to me. I would definitely recommend Katie and this office!!!"
We responded:
"Heather, thank you so much for your kind words and recommendation! We’re delighted to hear that Katie was able to provide quick, helpful, and attentive service as you secured insurance for your new home. Our team at Michelle Raber’s office is committed to making the process smooth and easy, and we’re glad that Katie could assist you every step of the way. Please don’t hesitate to reach out if you need anything else—we’re always here to help!"